Support
Support Main
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Knowledgebase
Support Forum
Support Wiki
RMA Request Form
  • Support
  • Welcome to the Ubiquiti Support section. Here you will find ways to receive support, download updates and the latest drivers for your products.
Support Resources
  • Ubiquiti RMA Request Form
  • For all RMA requests please download this form and follow the instructions contained within. To check the status on your RMA you can send requests to rma@ubnt.com.
  • Ubiquiti Knowledgebase
  • The Ubiquiti Knowledgebase provides a place where you can search the most commonly asked support and pre-sales technical support questions. This would be the first place to stop when learning about Ubiquiti products or need quick answers.
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  • Ubiquiti Support Wiki
  • The Ubiquiti Support Wiki provides you with the AirOS user manual, quick setup guide, and a number of setup tutorials to get your UBNT devices running. This should be your second stop for support.
  • Ubiquiti Support Forum
  • The Ubiquiti Support Forum is an excellent and resourceful place to access the wealth of knowledge from Ubiquiti Support Engineers and the entire Ubiquiti Community.
Latest Updates
Contact Support
  • Ubiquiti support engineers are located in the U.S. and in Europe and are dedicated to helping customers resolve software, hardware compatibility, or field issues as quickly as possible. We strive to respond to support inquiries within a 24 hour period.
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  • Email: support@ubnt.com
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  • Phone: 408-942-1153 (9am-5pm PST)